Frequently Asked Questions
Everything you need to know about Brain Dead products and services.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. During high-volume release periods, processing may take up to 7-10 business days before your package is handed to the carrier.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that all 'Final Sale' items and limited collaboration releases are ineligible for return or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs duties.
How should I care for my Brain Dead graphics?
To preserve the integrity of our screen-printed graphics and high-quality fabrics, we recommend washing items inside out in cold water and hanging them to air dry.
Can I cancel or modify my order after it has been placed?
Due to our rapid fulfillment process, we are unable to modify or cancel orders once they have been confirmed. Please double-check your sizing and shipping address before completing your purchase.
Are your products true to size?
Our garments typically feature a relaxed, boxy fit inspired by classic streetwear. We provide a detailed size chart on each product page to help you find your perfect fit.